Privacy Policy & Cancellation/Refund Policy
Privacy Policy
At GrandResumes.com, your privacy matters to us. We are committed to protecting your personal information.
Information We Collect
- Contact Information: Name, email, billing details
- Payment Information: Credit/debit card details, billing address (processed securely via third-party gateways)
- Technical Information: Device type, IP address, usage data
How We Use Your Information
- To deliver your purchased resume templates
- To provide support, updates, and order confirmations
- To send invoices, receipts, and service-related notices
- To improve user experience and optimize our offerings
We do not sell or share your personal information with third parties except as required by law or for essential services (e.g., payment processing).
We may update this Privacy Policy from time to time. Continued use of our Services after updates implies acceptance.
Cancellation & Refund Policy
At GrandResumes.com, we specialize in delivering high-quality digital resume template packs.. Due to the nature of digital products, all sales are final and non-refundable.
🚫 No Refunds on Digital Downloads
Once a purchase is completed and the files are delivered, we cannot offer refunds, exchanges, or cancellations. Digital products are instantly accessible and cannot be returned.
📂 Why We Don’t Offer Refunds
- Our resume templates are downloadable and editable immediately after purchase.
- You receive full access to the product, including PLR rights, which cannot be revoked once delivered.
- We encourage customers to review product descriptions, previews, and FAQs before purchasing.
🛠️ Need Help?
If you experience any technical issues accessing your files or believe there’s an error with your order, please contact us at workgrand30@gmail.com. We’re happy to assist with troubleshooting or file re-delivery.